Requests for refunds must be submitted within [number] days of the delivery date. All refund requests must include a clear reason for the refund and proof of purchase.
1.2. Eligibility for Refund
Refunds will only be processed if the goods are defective, damaged, or not as described at the time of purchase. No refund will be provided for goods that have been used or altered.
1.3. Return of Goods
Buyer must return the goods in the same condition as received, along with all original packaging, tags, and labels. Return shipping costs are the responsibility of the Buyer unless the return is due to the Seller’s error.
1.4. Refund Processing Time
Refunds will be processed within [number] days of receiving the returned goods. Refunds will be credited back to the original payment method used during the purchase.
1.5. Exchange Policy
Exchanges may be allowed under certain conditions, subject to product availability. Any difference in price must be paid by the Buyer.